Privacy Policy
Last Updated 07.05.26
Mayco respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us, submit an enquiry or use our services.
This policy applies to the website: www.mayco-uk.co.uk
Who We Are
Mayco is a building services, electrical, mechanical and facilities management contractor operating across the North West of England.
Business address:
Office 9, Northlight Mill, Northlight Parade, Brierfield, Nelson BB9 5EG
Telephone: 01282 338409
Email: [Insert email address]
For the purposes of data protection law, Mayco is the data controller for the personal information we collect and use.
What Personal Information We Collect
We may collect personal information when you contact us, submit a form, call us, email us or use our website.
This may include:
- your name
- business name
- job title
- email address
- telephone number
- address or site location
- details about your enquiry
- any other information you choose to provide
We may also collect basic technical information when you use our website, such as:
- IP address
- browser type
- device type
- pages visited
- time spent on the website
- referral source
- cookie preferences
How We Collect Personal Information
We collect personal information when:
- you submit a contact form
- you email or call Mayco
- you request information about our services
- you engage with us as a client, supplier or contractor
- you use our website
- analytics or cookies are used, where applicable
How We Use Your Personal Information
We use personal information to:
- respond to enquiries
- provide quotes or information about our services
- manage client, supplier and contractor relationships
- arrange site visits or callouts
- deliver building services, electrical, mechanical and facilities management support
- keep records of communications
- improve our website and services
- meet legal, regulatory, insurance or accounting obligations
- protect our business, website and systems
Our Lawful Basis for Using Personal Information
We only use personal information where we have a lawful basis to do so.
Depending on the situation, we may rely on:
- Contract — where we need to use your information to provide a quote, deliver services or manage a working relationship.
- Legitimate interests — where it is necessary for running and promoting our business, responding to enquiries, improving our services or keeping records.
- Legal obligation — where we need to keep information for accounting, tax, insurance, health and safety or legal reasons.
- Consent — where required, such as for certain cookies or direct marketing preferences.
The ICO explains that businesses must have a lawful basis for using personal information, and where PECR requires consent for cookies or similar technologies, consent is also the appropriate lawful basis under UK GDPR.
Who We Share Personal Information With
We may share personal information with trusted third parties where necessary, including:
- website hosting providers
- email and IT service providers
- analytics providers, such as Google Analytics
- professional advisers, such as accountants, insurers or legal advisers
- subcontractors or delivery partners, where required to provide services
- regulators, public authorities or law enforcement bodies where legally required
We only share personal information where necessary and appropriate.
How Long We Keep Personal Information
We only keep personal information for as long as necessary.
Typical retention periods may include:
- enquiry information: up to 24 months after the last contact
- client and project records: up to 7 years for accounting, tax, insurance and legal purposes
- website analytics data: according to the settings within the analytics platform
- supplier and contractor records: for as long as needed to manage the relationship and meet legal obligations
If we no longer need your personal information, we will delete it or anonymise it where appropriate.
How We Protect Your Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
This may include:
- secure website hosting
- password-protected systems
- restricted access to personal information
- appropriate IT security measures
- working with reputable service providers
International Transfers
Some service providers, such as website analytics, hosting or email platforms, may process information outside the UK.
Where this happens, we expect appropriate safeguards to be in place to protect your personal information in line with data protection law.
Your Data Protection Rights
You have rights in relation to your personal information. These may include the right to:
- access the personal information we hold about you
- correct inaccurate or incomplete information
- request deletion of your information
- restrict how we use your information
- object to certain uses of your information
- request transfer of your information
- withdraw consent where consent is used as the lawful basis
The ICO states that privacy information should explain people’s rights, including access, rectification, erasure, restriction, objection and data portability.
To exercise your rights, please contact us using the details below.
How to Contact Us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Mayco
Office 9, Northlight Mill, Northlight Parade, Brierfield, Nelson BB9 5EG
Telephone: 01282 338409
Email: info@mayco-uk.co.uk
Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: ico.org.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.